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Private customers

Tell us what is going on.

A breaker that trips, a heating mat that stays cold, an area without power – describe it in your own words. You do not need to know anything technical: we ask the right questions and tell you what the next step is.

Call us +49 (0) 173 6842932 All ways to reach us

Describe your case

Write to us – with photos, if you have any.

Just describe what you see – add a photo, and we can often settle on the right method before we even call back.

What happens next

  1. We read your message and match the case to a method.
  2. We come back to you – usually with a question that shortens the appointment.
  3. We confirm the appointment and what it costs before anyone sets off.

Rather talk?
+49 (0) 173 6842932

Describe your case

Fields marked Required must be filled in.

For example: The breaker trips as soon as the heating mat starts up. Or: The garage has had no power since the storm.

A few quick ticks – if you like

All optional. Tick whatever fits – several answers are fine. Whatever you don’t know, just leave blank.

What is it about?
How urgent is it for you?
Street and town are enough to start with.
Up to eight files, each up to 12 MB, 40 MB in total. JPG, PNG, HEIC, WebP or PDF. A photo of the distribution board, of the affected area or a plan helps us a great deal.

Telephone or email – we need one of the two to answer you.

How we handle your details is set out in the privacy notice (in German).

We will come back to you. Your details go exclusively to dienstleistung@cft.at and are not passed on.

We do not come to search. We are here to find.

The evolution of pipe and cable locating, from right to left: dowsing rod, probing rod, electromagnetic receiver, ground penetrating radar.