Cable faults
Fault location on telephone, data and TV cables in Bavaria and Baden-Württemberg
The network cable to the garden office has been dead since the fence went in – but where along thirty metres is the damage? CFT measures the distance to the fault on disconnected telephone, data and TV links, traces the route and marks the point. So you dig once instead of three times. Reach us on +49 (0) 173 6842932 or at office@cft-de.de.
What we do on site
We disconnect the active equipment and measure the link between two accessible points. The measured distance is plotted onto the traced route and the spot is marked. You receive a damage report as a PDF; the repair is done by your electrician or provider.
Key facts at a glance
| Methods | Continuity and insulation measurement, Time domain reflectometry (TDR), Route tracing of the link |
|---|---|
| Application range | Buried telephone, network and coaxial cables on your own property: to the garage, the garden office, the satellite dish, the outbuilding |
| Duration | Two hours to one day, depending on the number of faults |
| Result format | Damage report as a PDF |
| Service area | Bavaria and Baden-Württemberg from our Erding base – CFT Group Deutschland GmbH, Lange Zeile 27, D-85435 Erding |
What this means for you
With telephone and data cables, the provider’s responsibility usually ends at the building entry point – whatever lies behind it on your property is yours, including the fault finding. Relaying means: a new route through a finished garden. Measuring means: one marked spot, one small excavation, one joint or a short replacement piece. On coax and satellite links the measurement also shows whether the fault sits in the cable at all – or in socket, plug and splitter, where no digging is needed.
How the job runs
- You report the link; routers, amplifiers and other active equipment are disconnected before the measurement.
- Continuity and insulation measurements show whether and how the link is disturbed.
- Time domain reflectometry gives the distance to the fault.
- Route tracing follows the path; the distance is plotted onto it and the spot is marked.
- You receive the damage report as a PDF for electrician or provider.
Equipment and methods
Telephone, network and coaxial cables are grateful subjects for time domain reflectometry: breaks and crushed sections show up clearly in the reflectogram. Route tracing translates the metre mark into a point in the garden – even when nobody remembers whether the cable passes the flower bed on the left or the right.
What you receive
The marked spot with depth figure and a damage report as a PDF: link, readings, distance and position. The excavation stays limited to what is necessary, and your electrician arrives prepared.
Costs and effort
We charge per deployment from Erding. We tell you on the phone what the job will cost before you place the order. The appointment is most economical when both ends of the link are accessible.
Frequently asked questions
Is the measurement worthwhile on a short cable at all?
Usually yes. Even on twenty metres, digging without measurement quickly lands in three wrong places – through paving, lawn and roots. Whether the job pays off for your link, we tell you frankly on the phone.
The provider says everything is fine up to the socket – what does that mean?
That the fault lies behind the handover point, on your part of the link. That is exactly where we measure: from the handover point to the last socket, including everything buried in between.
Can the measurement say whether the cable can still be saved?
Yes. Fault type and position show whether a joint is enough or a section has to be replaced – and whether the damage sits in the cable or in plug and splitter, where no digging happens at all.
Does CFT also measure fibre to the home?
No. Fibre links are measured by the network operator with its own technology; our methods apply to metallic cores – telephone, network, coax.
Describe what you are observing.
Just describe what you see – add a photo, and we can often settle on the right method before we even call back.
What happens next
- We read your message and match the case to a method.
- We come back to you – usually with a question that shortens the appointment.
- We confirm the appointment and what it costs before anyone sets off.
Rather talk?
+49 (0) 173 6842932
Describe your case.
Fastest by telephone – then we settle straight away which method fits and what you should prepare.
Or write to office@cft-de.de.