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Private customers

Something is wrong – and nobody knows where.

A fuse keeps tripping and nobody knows why. The garage is without power. The underfloor heating in the bathroom stays cold. We find the spot non-destructively, mark it to the centimetre and write down what we found.

Call us +49 (0) 173 6842932 Describe your case

How it works

Four steps, and you know where to open up.

  1. You give us a call

    You describe what you are observing. We tell you which cables need to be checked and what access we need.

  2. We measure on site

    First we narrow down the section, then the point within it. Measurements are taken from outside – nothing is chiselled or dug up.

  3. You see where it lies

    The point is marked at your property: on the floor or on the wall, with the depth stated.

  4. You get it in writing

    A damage record as a PDF, plus the marking on site. Ready to hand to insurer, electrician and network operator.

Service area

Do we come to you?

All of Bavaria and Baden-Württemberg from the Erding site – every service on this page. The appointment is made by telephone.

Call us +49 (0) 173 6842932 Describe your case

Germany 85435 Erding

Map of Germany: Bavaria and Baden-Württemberg are shaded as the service area, the Erding site marked
Core areaProject area
Describe your case

Describe what you are observing.

Just describe what you see – add a photo, and we can often settle on the right method before we even call back.

What happens next

  1. We read your message and match the case to a method.
  2. We come back to you – usually with a question that shortens the appointment.
  3. We confirm the appointment and what it costs before anyone sets off.

Rather talk?
+49 (0) 173 6842932

Describe your case

Fields marked Required must be filled in.

For example: The breaker trips as soon as the heating mat starts up. Or: The garage has had no power since the storm.

A few quick ticks – if you like

All optional. Tick whatever fits – several answers are fine. Whatever you don’t know, just leave blank.

What is it about?
How urgent is it for you?
Street and town are enough to start with.
Up to eight files, each up to 12 MB, 40 MB in total. JPG, PNG, HEIC, WebP or PDF. A photo of the distribution board, of the affected area or a plan helps us a great deal.

Telephone or email – we need one of the two to answer you.

How we handle your details is set out in the privacy notice (in German).

We will come back to you. Your details go exclusively to dienstleistung@cft.at and are not passed on.

We do not come to search. We are here to find.

The evolution of pipe and cable locating, from right to left: dowsing rod, probing rod, electromagnetic receiver, ground penetrating radar.